Effective Date: 04/12/2023
Thank you for shopping with Kalliya! We are committed to ensuring a smooth and efficient shipping process for all our customers. Please take a moment to review our shipping policy to understand how we handle the shipment of your natural products.
Shipping Destinations:
We currently ship our natural products to addresses within India. Unfortunately, we do not offer international shipping at this time.
Processing Time:
Orders are typically processed within 2-5 business days after payment confirmation. During peak seasons or promotional periods, processing times may be extended, and we appreciate your patience.
Shipping Methods:
We offer standard and expedited shipping options for your convenience. The shipping method can be selected during the checkout process. Please note that shipping costs may vary based on the selected method.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed during the checkout process before you complete your purchase.
Estimated Delivery Time:
The estimated delivery time depends on the shipping method selected and the destination. Standard shipping typically takes 3 business days, while expedited shipping may deliver your order within 7 business days. Please note that these are estimates, and actual delivery times may vary.
Tracking Information:
Once your order has been shipped, you will receive an email containing tracking information. This allows you to monitor the progress of your shipment in real-time.
Undeliverable Addresses:
It is the customer’s responsibility to provide accurate and complete shipping information. Please ensure that the shipping address is correct and reachable. In case a package is returned to us as undeliverable due to an incorrect address provided by the customer, additional shipping charges may apply for re-shipment.
Shipping Partners:
We collaborate with trusted and reliable shipping partners to ensure the safe and timely delivery of your natural products. However, unforeseen circumstances such as natural disasters or other external factors may impact delivery times, and we appreciate your understanding in such situations.
Order Tracking:
You can track your order by visiting the “Order Tracking” section on our website and entering the provided tracking number. If you encounter any issues or have questions about your order, our customer support team is here to assist you.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please contact our customer support team at kalliyatraders@gmail.com or +91 94441 30466
Thank you for choosing Kalliya for your natural products. We appreciate your trust in us and strive to provide you with a delightful shopping experience.
